Shipping policy

All orders are dispatched from our UK warehouse.

After shipment, you will receive tracking information via email, either from Bluefin Fitness, or one of our delivery partners. This will be sent to the email address you provided when ordering. Please check your junk/spam folder.

Next Day Shipping: Our free next day delivery policy aims to provide swift service for orders placed before 12pm, ensuring delivery by the next working day* to UK mainland postcodes**.

*Working days does not include Saturdays, Sundays or bank holidays as a delivery day. Please allow up to three additional working days for deliveries of our heavier items, weighing over 30Kg (Treadmills, Rowers, Elliptical Trainers).

** UK Mainland Addresses excludes postcodes AB31-56, IV (all), KW (all), PA20-80, PH4-50, BT (all), KA27-28, HS (all), IM (all), ZE (all), GY (all), JE (all). Please allow up to three additional working days for deliveries to these addresses.

All deliveries to Northern Ireland incur a £9.99 delivery fee.

Please note that all items purchased may be shipped separately. Should you have any further queries or require assistance, our dedicated Customer Service team is readily available at support@bluefintrading.co.uk. 

Any orders placed after 12pm using our standard delivery service please allow up to 3 working days to receive your product. In case you anticipate that you will not be home during the delivery attempt, rest assured that the carrier will make every effort to ensure successful delivery by:

• Delivering to a Neighbour: If you have a trusted neighbour who can accept the package on your behalf, the carrier will attempt to deliver to them.
• Safe Place: If you have a designated safe place on your property where the package can be left securely, please let the carrier know.

The Customer is responsible for making suitable arrangements for the delivery of Goods. If no one is available and a safe place is not nominated by to our delivery partner, Bluefin Fitness will not be held responsible for any consequential loss following a successful delivery. All deliveries are limited to doorstep/curbside locations.

 

Additional Info

If you are due to receive a free gift with your purchase, please be aware this will be sent as a separate package.

Any orders with a delivery address at a pack station or PO box are unable to be delivered by our couriers. Doing so will automatically cancel your order, so please ensure you use a business or residential address on your order.